• Questions we hear the most

    • Is it necessary to take care of my wet basement problem right now?

    Yes, it is necessary that you take care of your wet basement as soon as possible. If nothing else, you need to have your basement inspected by a professional waterproofer. Failure to take care of a leaking basement could lead to severe damage which might create the need for extensive and costly foundation repairs.

    • What will happen if I don’t fix my foundation problems?

    If you neglect to repair your foundation, you may end up with a worsened situation which could lead to the need for a more expensive repair. You also may endanger the value of your home. Will insurance cover the cost of my foundation repair? Most standard homeowner insurance policies only cover the cost of foundation repair IF the problem is caused by a plumbing leak. Otherwise, the homeowner will have to pay the full cost for the repair.

    • How do I find the right contractor to fix my basement? It is important to find a contractor that you can trust.

    We recommend the following: • Always request a written contract. Do not assume that the contractor will fulfill promises that aren’t in writing. • Don’t always go for the lowest bid. A low price does not always guarantee great quality which is what you will need to maintain and/or increase the value of your home. • Request references to verify that they have satisfied customers. • Search for the contractor on the internet to look for any warnings from previous customers. • Contact the local Business Bureau to view their complaint history. All contractors have complaints, but make sure your prospective contractor does not have a large amount of unresolved complaints.

    • Why is my basement leaking?

    When your home was built, a large hole was dug underneath it and this hole can be compared to a bowl. When it rains, the bowl fills with water and will look for any weak spots in your home to seep into as it tries to level itself. Over time, walls settle and crack , protective coatings that were applied during construction to help protect from leakage may crack, and exterior drainage systems may fill up with silt. The most common cause of serious leaking problems is rainwater leaking through your basement floor through below-ground-level walls. In some cases water will slowly leak in undetected and in more extreme cases, water will enter through visible cracks and holes forming puddles on your basement floor. Surprisingly, the water that you do not see leaking in is sometimes the most damaging to your foundation, so it is vital that you have your basement inspected by a professional promptly.

    • What are the warning signs of a leaking basement?

    It is important to have your basement inspected by a professional if you notice any of the following;  Peeling paint on the walls • Mildew or fungus • Tile lifting from the floor • Water seepage from the walls or floors • White powder on the walls • Rust on the furnace, water tank, or lolly columns • Buckling walls • Termite or other insect infestation • Cracks in the walls or floors • Warped paneling or dry rot • General dampness or a musty odor in the basement

    • Are leaking basements a common problem?

    Yes, the majority of homes whose basements have cinder or cement block walls will leak within the first 25 years.

    • Will the value of my home increase if I waterproof my basement?

    Ridding your basement of any leakage issues certainly makes the home easier to sell and the market value of your home should increase thanks to money well spent on waterproof protection.

    • What is the cause of foundation problems?

    The main causes of foundation problems are water and poor soil; • Clay soils naturally expand and contract, which causes your home to settle. • Inadequate drainage that causes soil to swell creating movement in the foundation. • Soft soil that cannot support the weight of the structure. • Weather changes including drought and very wet seasons can cause soil to contract, expand, or wash away, and water buildup that can leak into your home. • Roots of trees under and around your home can dry the soil causing it to expand and contract. • Uncompacted fill material

    • What are the warning signs of a foundation problem?

    Some, but not all signs of a foundation problem; • Leaky basement and water damage • Sloping floors • Sticking doors and windows • Sinking foundations • Bowed walls • Cracks in the foundation • Cracked interior and exterior walls • Settling houses

    • Am I required to repair my foundation if I want to sell my house?

    You must disclose that you have a foundation problem and the homebuyer can choose whether or not to buy the home “as is.” However, the value of your home and your ability to sell it will only increase when you have a secure foundation.

    • What will happen if I repair my house and it settles again?

    Tristate offers a 100% Money Back Guarantee that you will be satisfied with the condition of your repair. See our warranty section for more information.

    • Will my lawn be destroyed following a foundation repair?

    We will discuss any landscaping concerns you may have before beginning the foundation repair as we strive to do everything within our ability to keep your lawn the way we found it